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Privacy Policy


RedeemX is strongly committed to protecting your privacy while interacting with our content, products and services. We want to provide a safe and secure environment for you.

We collect personal information in a number of ways when you use our App. We use your personal information to help us improve your experience with our App. This policy provides further information about the information we collect, how we collect it, and the purposes for which we collect it.  Our policy allows you to choose what kind of and how much information you provide to us.

Collection of information

Information is collected from you primarily to make it easier and more rewarding for you to use our App. Depending on the service you are accessing, you could be asked to provide information such as your name, email address or information about what you like and do not like. It is entirely your choice whether to respond to these questions or not.

Type of Information we collect

RedeemX collects two types of information. The first type is anonymous information. For instance, we may collect information to tell us that five thousand people visit this Privacy Policy today, but we do not know their names, where they live or their date of birth - they are 'anonymous' to us. The second type of information that RedeemX collects is personal information. RedeemX will collect personal information that lets us know the specifics of who you are such as your name, email address, or postal address, when you provide it to us. With this information, RedeemX can provide a variety of personalised and enhanced services that are not available to anonymous users. We hope that you will find it beneficial to provide individually identifiable information about yourself to us because it will make our services more valuable to you.

Sometimes, we may specifically ask for personal information about you when you sign up to use a service. Certain information may be required, such as your name, age, billing address, credit card number, in order to provide that service or product to you. This information may also be used to inform you of additional products and services which may interest you. You can choose not to receive such information when you are undertaking product or service registration on our platform. We may also ask about your interests, but it is your choice whether to respond. How much of your personal information that you choose to disclose to RedeemX is completely up to you.

Use of anonymous information

RedeemX automatically gathers anonymous information to monitor the use of our Platform, like the numbers and frequency of visitors. We only use such data in the aggregate. This collective data helps us determine how much our audiences use parts of the platform, so we can improve it. RedeemX may publish or provide this aggregate data to other people or organisations.

Use of personal information

RedeemX will only use the personal information you have chosen to provide us for the purpose for which you provided it. RedeemX will not use it for any other purpose without your consent.

Disclosure

There will be occasions where it will be necessary for the RedeemX to disclose your personal information to third parties. RedeemX may be required by law to disclose the information, or RedeemX may be required to disclose your personal information to third parties to provide the service you have requested. However, the disclosure will only be made where it is necessary to fulfil the purpose for which you disclosed your personal information. Otherwise than stated above, we do not disclose personal information that you may give us, such as your name, address, email address or telephone number, to any organisation or person outside RedeemX unless you have authorised us to do so.

Access and correction: personal data

If RedeemX holds your personal information, where possible we will provide you with access to the information. RedeemX will take reasonable steps to correct the information so that it is accurate, complete and up to date.

Storage & Security

This App's service is provided by using the hosting services of Google. This App implements the following measures: protection of servers by firewalls, SSL connections and encryption of sensitive data. This list is not exhaustive.

Geo Location

You may allow your device to share location information with our App, we may be able to automatically identify and collect the location of your mobile device, including GPS location, which is the real-time geographic location of your mobile device. We may use your location information to provide you with more relevant content and useful app features or to confirm that you are located where you can use specific features. We may also use this data for statistical related purposes to improve our services. If you allow the App to send you push notifications, your location information may be used to send offers that are close to your location. You may adjust your device settings to turn off push notifications at any time. Location information may also be collected and used to tailor your marketing offers to your specific interests. You may choose not to share your location details with us by adjusting or turning off your mobile device’s location services settings; however, by doing so, you may not be able to use certain features provided through the App. We will not share your current location with other users or partners.

Camera

Our App may require access to your device's camera in order for you to scan images through the app, all images are stored securely on our platform.

Security

RedeemX operates secure data networks that are designed to protect your privacy and security.

Complaints about privacy

If you have any complaints relating to online privacy issues on our platform, please notify RedeemX using Privacy@redeemx.com. While RedeemX accepts no liability for any material or links posted to the service, we will investigate all complaints.

Changes to RedeemX privacy policy

If we decide to change the RedeemX Privacy Policy, we will post those changes in our website.

For more info:

Call us: +612 9889 3003

Email us